Cookie Policy

Last updated: November 2026

Cookies are small files a website stores in your browser. This page explains the ones the PlumbGas Services Limited website uses. We only use analytics or advertising cookies if you say yes, and you can change your mind at any time.

Your choice

The first time you visit, a bar at the bottom of the screen asks whether we may use analytics and advertising cookies. Reject is as easy as Accept, and the website works the same either way. We remember your answer for 12 months, then ask again.

Cookies we always use

These are needed for the website to work, so they don’t need your consent:

• Signing in: if you sign in to your account, a cookie keeps you signed in.
• Payments: on the pages where you enter a card, our payment provider Stripe uses cookies to keep the payment secure and prevent fraud.
• Your cookie choice: a cookie called pg_consent remembers your answer, so we don’t ask on every page.

Your browser also keeps some things on your device without cookies, such as a quote you haven’t finished or a chat with us, so they’re still there if you come back.

Cookies we only use if you say yes

• Google Analytics (_ga and _ga_…): counts visits and shows which pages people use, so we can improve the website. Google’s own page: policies.google.com/technologies/cookies.
• Advertising: if we run adverts, they may use cookies to tell us which adverts led to a visit or a booking.

Until you say yes, none of these load. We also tell Google your answer, so its tools don’t store anything on your device without it.

Visit counts without cookies

Our hosting provider counts page visits and measures how fast pages load without using cookies or identifying you. This is always on.

Changing your mind

Use “Cookie settings” at the foot of any page, or the button above. If you change a yes to a no, we remove the analytics cookies and reload the page. You can also clear cookies in your browser’s settings.

Contact us

Questions about cookies or your data: email contact@plumbgas.services or call 01785 663 990. Our Privacy Policy explains how we look after your information.