Care plans that actually cover you
Fixed monthly payments. Every plan includes annual boiler service, repairs to your boiler and its controls, no call-out fee and no excess to pay.
£0 Call-out feesAnnual Service included20+ Years experience
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- Google5.0 out of 51,036+ reviews
- Trustpilot4.9 out of 5282+ reviews
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- Our customers5.0 out of 5304 rated visits
Why Get a Care Plan?
Fixed monthly payments and no surprise bills.
Annual Service Included
Your boiler is serviced every year to keep it safe, efficient and warranty-valid.
Repairs Covered
Repairs to your boiler and its controls are covered on every plan, after a 30-day qualifying period.
No Call-Out Fees
No call-out fee and no excess to pay on any repair your plan covers.
Fixed Monthly Payment
One payment a month by card or Direct Debit, with a 12-month minimum term.
Detailed Comparison
See exactly what each plan covers
Boiler-Only
- Annual boiler service
- Repairs to your boiler and its controls
- No call-out fee
- No excess to pay
- Cylinder service (if you have one)
- Repairs to radiators and valves
- Pipework inspection and repairs
- Priority booking
- CP12 Gas Safety Certificate
- Visits arranged with your tenant
Boiler & Central Heating
Most Popular- Annual boiler service
- Repairs to your boiler and its controls
- No call-out fee
- No excess to pay
- Cylinder service (if you have one)
- Repairs to radiators and valves
- Pipework inspection and repairs
- Priority booking
- CP12 Gas Safety Certificate
- Visits arranged with your tenant
Landlord Protect
- Annual boiler service
- Repairs to your boiler and its controls
- No call-out fee
- No excess to pay
- Cylinder service (if you have one)
- Repairs to radiators and valves
- Pipework inspection and repairs
- Priority booking
- CP12 Gas Safety Certificate
- Visits arranged with your tenant
| Feature | Boiler-Onlyfrom £25.00/mo | Boiler & Central Heatingfrom £32.00/moMost Popular | Landlord Protectfrom £37.00/mo |
|---|---|---|---|
| Annual boiler service | |||
| Repairs to your boiler and its controls | |||
| No call-out fee | |||
| No excess to pay | |||
| Cylinder service (if you have one) | |||
| Repairs to radiators and valves | |||
| Pipework inspection and repairs | |||
| Priority booking | |||
| CP12 Gas Safety Certificate | |||
| Visits arranged with your tenant |
“Brilliant service from start to finish. Engineer was on time, friendly and explained everything clearly.”
“Booked online, confirmed within minutes. Engineer was professional and thorough. Best heating company we've used.”
“Had our boiler serviced on the care plan. So easy — they remind you, book it in and turn up on time.”
Frequently Asked Questions
Everything you need to know about our care plans.
What does a care plan cover?
Every plan includes: annual boiler service, repairs to your boiler and its controls, no call-out fee and no excess to pay. Boiler & Central Heating adds cylinder service (if you have one), repairs to radiators and valves, pipework inspection and repairs and priority booking. Landlord Protect adds CP12 Gas Safety Certificate and visits arranged with your tenant. The plan comparison on our Care Plans page lists each plan in full, and a plan covers only what its own list says.
Is there a minimum term?
Yes, every care plan has a 12-month minimum term. After the minimum term you can cancel at any time, and the cancellation takes effect at the end of your current billing period.
How old can my boiler be?
We accept boilers up to 15 years old onto our care plans, provided they pass an initial inspection. Boilers over 15 years may be accepted on a case-by-case basis.
What if my boiler needs replacing?
If your boiler is beyond economical repair, we'll give you honest advice and a quote for a replacement.
Can I use my care plan straight away?
Your annual service can be booked straight away. There is a 30-day qualifying period from sign-up before you can make your first repair claim.
Are there any excess fees?
No. There is no call-out fee and no excess to pay on a repair your plan covers.
Gas Safe RegisteredMCS CertifiedCheckatrade ApprovedOFTEC RegisteredEst. 2010